The Cavern Coffee Shop in Gloucester City Centre is looking for a manager. The coffee shop functions as a regular coffee shop, however it has a focus on giving work experience to vulnerable and disadvantaged people and operates as a community venue for a wide range of activities to take place including an out of hours mental health project. The Cavern is open 9am-11pm 6 days a week and 3pm-11pm on a Sunday so shift work will be required.

Purpose of Role

To manage The Cavern including increasing sales, ensuring compliance with policies, effective management of staff and delivery of staff training.

Main Activities/Tasks

  • To increase the sales and profitability of The Cavern, working towards targets set by the board of directors.
  • To train all staff within the store to the highest standard using a person centred approach and utilising the Treasure Seekers training programme and HR software
  • To work with the company's policies and procedures, and to ensure all staff have been made aware, understand and adhere to those policies and procedures.
  • To be responsible for the stock and cash handling within The Cavern, including being involved in stock purchasing decisions.
  • To be responsible for the management of the staffing rota for The Cavern and for the hiring and retention of staff
  • To promote Kingfisher Treasure Seekers and its work
  • Any other duties that may be required.

Competencies

  • Good communication skills to work with customers and staff
  • Organisational and administrative skills
  • Self motivation and the ability to be self-directed
  • Initiative and ability to develop new ideas and to put them into action
  • Ability to work as part of a team
  • An engaging personality to welcome people to the building.
  • A willingness to learn new software to record staff training and development
  • The ability to work within the policies and procedures of Kingfisher Treasure Seekers
  • Appreciation of the ethos of Kingfisher Treasure Seekers
  • A willingness to be flexible and adapt to the needs of the business

Training

Full training will be given during induction and on an ongoing basis

Location

The Cavern, College Street, Gloucester, GL1 2NE and at various other locations as the needs of the business require

Main Point of Contact

Craig Tucker, Director

Hours

Full time (35 hours)

Salary

£9.89 per hour

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