Job Summary

The Support at the Cavern support worker will be based at The Cavern Coffee Shop in Gloucester city centre. Our team of support workers provide a listening ear and facilitate a safe place to provide early intervention and prevention work for those with mental health issues. The role is for 10 hours a week (x2 5 hour evening shift 6-11pm). Please specify your availability in your cover letter.

Title of Role

Support Worker

Purpose of Role

To provide a listening ear and facilitate a safe space for those with mental health issues. This can range from conversations, guidance and support, and playing board games.

Main Activities/Tasks

  • To support and engage with those attending the mental health drop in.
  • To manage the environment, including dealing with any challenging behaviour.
  • To work within, and promote, all policies, procedures and Health and Safety.
  • To assist with maintaining a clean and tidy environment.
  • To work with the support lead/team leader within their direction of leadership.
  • To encourage and enthuse your fellow team members.
  • To have a basic understanding of mental health.


Full training will be given during induction and on an ongoing basis, however experience of mental health and/or health and social care will be an advantage.


The Cavern, College Street Gloucester GL1 2NE, and various others depending on co-produced plans


Part time.


£8.79 per hour

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