Job Summary

The Support at the Cavern support worker will be based at The Cavern Coffee Shop in Gloucester City Centre.

Our team of support workers provide a listening ear and facilitate a safe place to provide non-clinical, early intervention and prevention work for those with mental health issues.

The role is for 10 hours (two 5 hour evening shifts 6-11pm). Please specify your availability in your cover letter.

Main Activities/Tasks

  • To support and engage with those attending the mental health drop in
  • To manage the environment, including dealing with any challenging behaviour
  • To work within, and promote, all policies, procedures and Health and Safety
  • To assist with maintaining a clean and tidy environment
  • To work with the support lead/team leader within their direction of leadership
  • To encourage and enthuse your fellow team members
  • To have a basic understanding of mental health


Full training will be given during induction and on an ongoing basis, however experience of mental health and/or health and social care will be an advantage.


The Cavern, 56 Westgate Street, Gloucester, GL1 2NF and at various other locations as the needs of the business required


Part time


£9.75 per hour


  • Casual dress
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Flexible schedule
  • Sick pay
  • Store discounts


  • Evening shift


  • Mental health support: 1 year (preferred)


  • NVQ Level 2 Health & Social Care (preferred)

COVID-19 precaution(s):

  • All our areas are covid compliant